FAQs: Your Questions Answered 🔊

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We value your feedback, whether it's positive or constructive. You can share your thoughts by filling the form on our contact page. Our editorial team regularly reviews reader feedback to improve our content.

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If you're interested in advertising opportunities, please reach out to us through our advertise page. Our dedicated brand partnerships team will reach out to you with more information if it aligns with our offerings.

Check your spam/junk folders - Sometimes email filters can be a bit tricky, and the newsletter might end up in your spam or junk folder. If you find the newsletter there, you can right-click on it and select "mark as not spam" or drag and drop it back into your primary inbox. By consistently opening the newsletter, your inbox should start recognizing it as not spam within a few days.
Are you using a company or school email address? - Sometimes, the newsletter may bounce due to spam filters. We suggest asking your IT department to whitelist @cosmico.org, which is a straightforward process. Alternatively, you can switch your subscription to your personal email address, as they often have fewer restrictions.
Accidental unsubscribe - It's possible that you unintentionally unsubscribed. To confirm, please scroll to the bottom of your most recent newsletter and click on the "Update your email preferences" button to review your settings.
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I need to change my email address, but no longer have access to my old email.

To update your email address, please email info@cosmico.org including your current email address and the desired new email address. Our team will promptly update your email information accordingly.

Why am I receiving duplicate newsletters?

It's possible that you have subscribed using multiple email addresses associated with the same inbox. If you prefer to receive the newsletter only once a week, you can unsubscribe one of the email addresses by clicking on "Update Email Preferences" at the bottom of the email.

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If you have any additional questions that were not addressed here, please contact us at info@cosmico.org, and our team will promptly assist you.

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